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AI and the Future of Work

AI in Hiring: How Employers Use It and How to Apply Successfully

Where AI shows up in hiring, what SHRM's surveys show, your rights under laws like NYC Local Law 144 and the EU AI Act, and how to prepare.

Short answer

Employers mainly use AI in hiring to write job descriptions, source and screen applicants, schedule interviews and communicate with candidates, while people usually make the final decision. SHRM's 2025 survey found 51% of organizations used AI to support recruiting, most often for job descriptions (66% of those) and resume screening (44%). To apply successfully, write a clear resume that matches the posting's real requirements, answer screening questions carefully, prepare for recorded or chatbot interviews, and use AI tools yourself honestly. Some laws, such as New York City's Local Law 144, require notice and bias audits when automated tools are used.

How common is AI in hiring?

Artificial intelligence has moved quickly into recruiting, but adoption is uneven, and different surveys measure different things. SHRM, the largest professional association for HR, has tracked it closely:

FindingSource
51% of organizations used AI to support recruiting effortsSHRM 2025 Talent Trends
Of those using AI in recruiting, 66% used it to write job descriptionsSHRM 2025 Talent Trends
Of those using AI in recruiting, 44% used it to screen resumesSHRM 2025 Talent Trends
89% of HR professionals using AI in recruiting said it saves time or increases efficiencySHRM 2025 Talent Trends
Recruiting was the leading AI use case in HR, at 27% of organizationsSHRM State of AI in HR 2026, survey of HR professionals in December 2025

Why do the figures differ? The 2025 survey asked whether AI supports recruiting in any way, while the 2026 report measured specific AI use cases deployed within HR functions. The consistent message is that recruiting is where AI is used most in HR, but many employers still use it lightly or not at all.

AI usually sits on top of an applicant tracking system (ATS), which nearly every large employer uses. Jobscan detected an ATS at 97.4% of Fortune 500 companies in 2026. Many ATS platforms now include AI features for matching, ranking or summarizing candidates.

Where AI shows up in the hiring process

StageHow AI may be usedWhat it means for you
Job adsWriting job descriptions, targeting ads to likely candidatesPostings may be more standardized; read requirements carefully
SourcingSearching profiles and databases for matchesA complete, keyword clear LinkedIn profile matters
ScreeningParsing resumes, matching skills, ranking applicantsA clear, relevant resume is essential
AssessmentsSkills tests, games or structured questionnairesPractice the format; answer consistently and honestly
InterviewsChatbot screening, recorded video interviews, transcriptionPrepare as you would for a live interview
Scheduling and communicationChatbots and automated emailsRespond promptly; ask for a human if needed
DecisionsScores or recommendations for human reviewersPeople usually decide, but scores can influence them

In most organizations, AI assists rather than replaces human judgment. Recruiters and hiring managers still review shortlists, conduct interviews and make offers.

Your rights: laws on AI in hiring

Regulation is growing. Two examples show the direction.

New York City Local Law 144

Since enforcement began on July 5, 2023, New York City has regulated automated employment decision tools (AEDTs), meaning tools that substantially assist or replace discretionary decisions in hiring or promotion for jobs in the city. Under the law, as explained by the city's Department of Consumer and Worker Protection:

  • The tool must have had an independent bias audit within the past year.
  • A summary of the audit results must be published.
  • Candidates who live in the city must get notice at least 10 business days before the tool is used, including the job qualifications and characteristics it assesses.
  • Candidates can request an alternative selection process or accommodation, where available.

The EU AI Act

The European Union's AI Act (Regulation 2024/1689) classifies AI systems used for recruitment and selection, including targeted job ads, filtering applications and evaluating candidates, as high risk. High risk systems face obligations around risk management, data quality, transparency and human oversight. After the EU's "Digital Omnibus" changes in 2026, the main high risk obligations for these employment systems are set to apply from 2 December 2027, according to legal analysis by Ogletree Deakins and others. Some rules, such as bans on certain AI practices and AI literacy requirements, already apply.

What this means in practice

  • If you are told an automated tool will assess you, you may be able to ask what it evaluates and whether an alternative process is available.
  • If you need an accommodation, for example because of a disability that affects a timed test or video interview, ask for it. Employment and disability laws in many countries require reasonable adjustments.
  • Rules differ by country, state and city. Check your local labor authority for your rights.

How to apply successfully when employers use AI

Write a resume that machines and people can read

Most AI screening starts with parsing your resume into fields and matching it to the job's requirements.

  • Use a simple, single column format with standard headings.
  • Use the posting's exact wording for skills and job titles where it truthfully describes you.
  • Show each key skill inside an experience bullet with a result, not only in a skills list.
  • Submit a .docx or text based PDF.

Our full guide explains the details: how to write an ATS friendly resume.

Do not try to game the system

Tactics such as hiding keywords in white text or pasting the whole job description into your resume are well known to recruiters. At best they are ignored; at worst your application is flagged or rejected when a human reads it. Honest, relevant content is the most reliable strategy.

Answer screening questions carefully

Knockout questions, such as work authorization, required licenses, location or minimum experience, can filter applications automatically. Read each one carefully and answer accurately. If a requirement is close but not exact, use any free text field to explain.

Prepare for chatbot and recorded video interviews

FormatHow to prepare
Chatbot screeningAnswer clearly and completely; check spelling; keep answers relevant to the question
One way recorded videoPractice on camera; prepare STAR method stories; watch the time limit for each answer
Structured online assessmentTake any practice tests offered; work in a quiet space; read instructions twice
AI transcribed live interviewSpeak clearly; structure answers; it is still a human conversation

For recorded interviews, treat the camera like a person: look at it, speak at a natural pace and keep answers to about one to two minutes. Our guide to tell me about yourself works as a template for most opening questions.

Keep your online profiles consistent

Sourcing tools and recruiters often search LinkedIn and similar platforms. Make sure your profile:

  • Has a clear headline with your target role and core skills.
  • Matches your resume's dates and titles.
  • Lists relevant skills, certifications and projects.

Use AI tools yourself, honestly

AI can help you prepare: tailoring a resume draft, practicing interview questions or researching a company. Use it as an assistant, not an author:

  • Edit everything so it sounds like you and reflects what you actually did.
  • Never invent experience or credentials. They will not survive an interview or a reference check.
  • Do not paste confidential information from current or former employers into public tools.
  • Follow employer rules: some assessments prohibit AI assistance, and using it there can disqualify you.

Learning to use AI well is also a skill employers increasingly want; see the AI skills employers want.

Example: rewriting a resume bullet for AI and human readers

Matching tools compare the language and skills in your resume with the job's requirements. Recruiters then read what the tool surfaces. A good bullet works for both.

Suppose a posting for a marketing analyst asks for "SQL", "A/B testing" and "marketing attribution".

VersionBullet
BeforeHelped the marketing team understand campaign performance
AfterBuilt SQL reports and ran 12 A/B tests on email campaigns, improving click through rates by 18%; created a marketing attribution dashboard used in weekly budget decisions

The second version uses the posting's terms naturally, shows the skills in context and gives a measurable result. It would read well to a person even if no AI tool were involved, which is the point.

A pre application checklist

Before you click submit on an application that may involve AI screening, run through this list:

CheckWhy it matters
Resume in a simple, single column formatParsing errors can hide your experience
Posting's key skills appear in your experience bullets, where trueMatching and recruiter searches rely on them
Job title on your resume is clear and conventionalUnusual titles may not match searches
Dates and titles match your LinkedIn profileInconsistencies raise questions
Knockout questions answered accuratelyThey can filter applications automatically
Cover letter tailored, if requestedTailored letters outperform generic ones in field tests
You know which assessments or recorded interviews come nextLets you prepare and request accommodations early
Any AI drafted text edited to be accurate and in your voiceGeneric or inaccurate content hurts you in interviews

See our guide on how to write a cover letter for the tailoring evidence.

Questions you can ask employers about AI

It is reasonable to ask how you will be assessed. Polite, practical questions include:

  • "Will any automated tools be used to assess my application or interview?"
  • "What skills or qualities does the assessment measure?"
  • "Is there an alternative format if I need an accommodation?"
  • "Will a person review my application and interview responses?"
  • "When can I expect to hear about next steps?"

Asking calmly signals professionalism, and the answers help you prepare. In places such as New York City, employers using covered tools must already provide some of this information.

Concerns about fairness and bias

AI tools learn from data, and data can reflect past patterns, including biased ones. That is why laws like Local Law 144 require bias audits, and why the EU treats hiring AI as high risk. SHRM research from 2022 found that 19% of organizations using automation or AI in HR said their tools had accidentally overlooked or excluded qualified applicants or employees.

What you can do:

  • Ask how your application will be assessed, especially if an automated tool is mentioned.
  • Request accommodations when a format disadvantages you.
  • Apply through referrals where possible, which put a person in the loop early; see our networking guide.
  • If you believe you were treated unfairly, many jurisdictions have complaint routes through labor or civil rights agencies.

Myths and facts about AI in hiring

MythFact
"A robot decides who gets hired."In most organizations AI assists with screening and scheduling, and people make final decisions.
"You need special AI keywords."You need the posting's real skills and titles, used truthfully and in context.
"Fancy resume designs stand out to AI."Complex layouts can confuse parsing; simple formats are safer.
"Every employer uses AI screening."Adoption is growing but uneven; SHRM found many organizations still do not use AI in HR at all.
"You cannot do anything about an automated assessment."You can prepare, ask what it measures and request accommodations, and some laws require notice.

What AI changes, and what it does not

What changesWhat stays the same
Faster screening and schedulingHiring managers want evidence of results
More standardized job ads and questionsClear communication still wins interviews
More structured assessmentsPreparation and practice still matter most
More automated communicationReferrals and relationships still open doors
New legal protections in some placesHonesty is still the best long term strategy

Frequently asked questions

Do employers use AI to reject resumes?

Some use AI to screen or rank resumes, and knockout questions can filter applications automatically. In SHRM's 2025 survey, 44% of organizations using AI in recruiting used it to screen resumes. In most cases, people still review shortlists and make final decisions.

How do I get my resume past AI screening?

Use a simple, readable format, standard headings and the posting's real skill and title wording where it truthfully applies, and show each key skill in an experience bullet with a result. Avoid tricks like hidden keywords.

Can I ask not to be assessed by AI?

It depends on where you are. New York City's Local Law 144 requires notice and lets candidates request an alternative selection process or accommodation. Elsewhere, you can still ask the employer, and you can request reasonable accommodations under disability law.

Is it okay to use ChatGPT or other AI to write my application?

Using AI to help draft and polish is common, but edit carefully so the content is accurate and sounds like you. Never invent experience, and follow any rules an employer sets, especially for assessments.

Will AI interviews replace human interviews?

Not in most hiring today. AI is mainly used for early screening, scheduling and transcription. Later rounds, and final decisions, typically involve people.

Sources

  1. 2025 Talent Trends: AI in HR, SHRM (2025)
  2. AI hype vs reality in HR (2025 Talent Trends findings), SHRM (2025)
  3. State of AI in HR 2026, SHRM (Survey fielded December 2025)
  4. Automated Employment Decision Tools: Frequently Asked Questions, NYC Department of Consumer and Worker Protection (June 29, 2023)
  5. EU nears approval of agreement to delay rules for AI use in employment decisions, Ogletree Deakins (2026)
  6. Fresh SHRM research explores use of automation and AI in HR, SHRM (2022)
  7. Applicant Tracking System Usage Report, Jobscan (2026)

Christopher Wilson
Christopher Wilson is a career strategy and recruitment specialist with over 12 years of experience in talent acquisition, executive career development, and employment market analysis.

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